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FREQUENTLY ASKED QUESTIONS

PRODUCTS

Is Polygiene Safe for you and the environment?

Yes. All Polygiene treatments have undergone extensive sensitivity testing and are completely safe – even when used for long periods. Polygiene StayFresh™ is only active in the material so it doesn't interfere with any natural bacteria on the skin.

What is the Stay Fresh technology?

The Technology we use in all our products is called Stay Fresh and provided by Polygiene®. It is made from silver salts (specifically silver chloride), it’s washed into your clothes like a dye. Because of the chemical structure of the molecules, you need very little silver chloride to treat the whole garment. The average silver ring would produce enough silver for 5,000 Polygiene® treatments!

How does the technology work?

Silver chloride (AgCl for the chemistry geeks) is naturally anti-microbial, preventing the causes of odour at source. These silver chloride molecules actually kill the bacteria on your Nordifakt products outright (by punching holes in their cell walls). This makes your Nordifakt products a very inhospitable place for bacteria when they're looking for a new home to start their rapidly growing bacteria family.

What are the benefits?
  • Less time washing and drying on trips – No one enjoys the faff of washing your towels in a sink on a walking holiday or cycle tour. Put it off for longer!
  • You can buy fewer items – It’s simple really: fewer textiles in the wash basket means there are more in your drawer, ready to use.
  • Your textiles last longer – Less washing and fewer bacteria means the fibres in your clothes don’t break down as quickly so you can use them for years.
  • It’s better for the environment – Polygiene® treated textiles can be washed less and at lower temperatures. As well as reducing your water and energy consumption, less washing means fewer plastic microfibres are released into the environment. 
  • It saves you money on your water bill – By using Polygiene® you can Use More, Wash Less and Pay The Water Companies Less!
Are the products OEKO-TEX® certified?

All products are OEKO-TEX® certified. Our technology partner; Polygiene is both OEKO-TEX® and BlueSign Approved.

Where are the textiles produced?

We produce in Portugal, at factories we know and have visited. We stand for responsible conditions for workers and textiles.

How much CO2 will I save?

It is generally recommended to wash all towels at 60 degrees to kill the bacteria and most people tumble their towels afterwards. Our products only needs to be washed at 30 degrees or less, and can be washed and tumbled much less than regular textiles. With that, we estimate that you can save around 2.000kg of Co2 every year, which is the same as a flight from London to Berlin.

How much water will I save?

Your washing machine uses 44 liters of water everytime you do a load of laundry (@Bolius 2019).As an example; if you are a family of 4, with just 1 load of towels every week, you will save up to 1.800 liters of water every year. Because we don´t think you will wash your towels more than once a month (maybe less), it means you will save at least 75% of your laundry from towels.

SHOP

Why doesn't Nordifakt have sales?

We have chosen a pricing strategy that gives the customers the best price everyday. We believe that all customers should be able to shop with the same fair benefits and price at all times of the year. So you can buy something when you need it and not just because it is on sale.
This is also the reason why we don’t participate in Black Friday.

Why doesn’t Nordifakt sell at Retailers:

By selling directly to consumers, we cut out the licensing and distribution fees - essentially the middle man, so we can sell you premium home product at the best price possible.

Because our products are pricey to produce, we would have to sell at a much higher price if the products where sold through 3rd party retailers as they would need a 100-125% markup.

Is Nordifakt planning on launching more products?

Yes! We believe there is opportunity for so much more. Through natural growth, we will add additional design-focused, antibacterial products, that helps you combat the dreaded choirs while being kind to our planet.

What is the best way to break in my towels?

As with any regular towel, our towels have to be broken in to achieve max absorbency. We recommend soaking them for a minimum of 24 hours. Some vinegar can be added to the soak for better result. You might find that you need to wash your towel, once or twice after the soak before they dry optimally.  

Wash and Care?

We always recommend washing Nordifakt products at low/cold temperatures and using mild detergent. Since there is no bacteria to kill, you don't need the high temperatures to kill the bacteria in the wash.

Our recommendation for drying is to either line dry or dry at low temperatures in the tumble dryer.

Do not use bleach and wash with similar items to avoid snags.

DOING GOOD

Donating products

We donate defect or faulty products to a homeless shelter in Copenhagen called MorgenCafe for hjemløse.